A few Points For Consideration
· Please arrive fifteen minutes prior to your appointment, to fill out any necessary paperwork and enjoy a few refreshments.
· For respect of other clients please shut off all cell phones and beepers.
We love children, but we ask that they come to the spa only when they are getting a services.
· 24 Hour Cancellation Policy:
Although we realize last minute situations may arise, we reserve your appointment especially for you. Other customers may be turned away in order to honor your appointment. Therefore, any same-day cancellations or no-shows will result in a 100% for no shows or 50% for cancellations less than 24hrs. Late arrivals will not receive an extension of scheduled service times and will be responsible for full service fees.
· Gift Certificate sales are final
· Taylor Lane & Co. Day Spa and Salon is not responsible for lost or stolen certificates.
· Gift Certificates cannot be exchanged in whole or part for cash. Gift Certificates cannot be used as cash or credit to purchase of other gift certificates and can not be used for other promotions or promotional values.
· Gratuities are not included and cannot be charged when purchasing gift certificates.
· Please make arrangements for your valuables prior to your visit.
· If you have a gift certificate please advise us of your gift certificate number when scheduling your appointment. This will help us to schedule all of the services that are included with your gift certificate.